Professional Logistics Management has become easier with Zendfast Technology
As a seasoned businessman, it’s important to look at everything as a whole and not just an individual variable such as price when making decisions. This is especially true when looking at using courier services in Ireland.
In business there are invisible factors that can have a cost and must be considered, also there are factors that will have a benefit such as brand and customer experience.
“Your time is limited, so don’t waste it living someone else’s life.” Steve Jobs
Courier Services in Ireland are no different, for example, if a business owner is spending all his time organizing drivers and deliveries at a cost of delivery of €5 and refuses to use a courier service equal or greater to what he is doing for €8. Is the opportunity cost of less time spent growing there business versus the extra €3 per delivery worth it?
In most cases, I believe so, the reason being is that I believe business owners and managers should be spending most of there time on new business sales and growth strategy and I believe the business owners/manager’s time is worth more than €3 per delivery.
Be sure to check out this article we found interesting about ‘How delivery could be key to keeping food businesses open and customers safe’.
“Business has only two functions – marketing and innovation.” – Peter Drucker
What I have found in my conversations with current customers and potential new customers is that if you decide to scale and increase the volumes of orders, there can be a period when this becomes inefficient and expensive to carry out deliveries.
I’ll give you an example if you have a courier van which can hold 50 orders and you want to expand by buying or leasing a new van, there is a period where your vans are not optimized. When you grow to 60 orders your vans are doing 30 orders each rather than 50 each. You need to be doing 100 orders to maximize your van efficiency. Buying or leasing a new van plus insurance, petrol, and hiring a new driver while in this scaling period is a risk and can be expensive. Scaling your deliveries is where a courier business can help. Check out our range of bespoke services and also this nice article.
“Stopping advertising to save money is like stopping your watch to save time.” – Henry
Save Time with the right courier services
Time is the most valuable asset you can have as a business owner or manager. The thing about time is you can get more money but you can’t get more time. By outsourcing operations of a very time-consuming daily task such as your last-mile delivery and accessing courier services in Ireland, you will save a lot of time. However, it does need to be outsourced to the right people or business for that saved time to be worth it.
“Business opportunities are like buses, there’s always another one coming.” – Richard Branson
Improve customer service through courier services
For many customers doing their delivery service themselves, the personal touch is providing good customer service. However, outsourcing to professional delivery businesses with a wealth of experience, technology features, and a better-oiled machine overall, you can offer your customers a much more in-depth service that will delight them and keep them coming back for more. That could be quicker times, accurate times, out of hours or multiple days delivery options which you can’t serve on your own, all with the updates and notifications your customer expects. Leave it to the specialists.
“Every problem is a gift—without problems we would not grow.” – Anthony Robbins
Improve the quality and efficiency of your delivery
Outsourcing courier services to the right business can improve quality and efficiency. There are several factors to consider here.
- Locations you want to cover
- Type of product you’re delivering
- Customer experience
The location is an obvious one. To effectively distribute your product say throughout Ireland you need to have large volumes for it to make sense and even then it might not. Outsource this to a courier who handles large volumes and has the distribution network in place.
So for example, you have a dangerous good to be delivered or pharmaceutical goods. Numerous businesses specialize in handling and delivering these types of goods. They have the proper certs and experience to deliver properly.
Depending on when your customer wants to be delivered to will have an impact on whether you want to outsource your courier services. for example, if you need to deliver in the evening or at the weekend. Are you willing to operate out of hours?
Customer’s expectations with last-mile delivery are high. They want everything at a click of a button. Information about where and when deliveries will be made. These capabilities are a big IT investment with no guarantee of the technology being fit for propose or up to date in a few years. Outsourcing can sidestep these challenges.