FAQ

Zendfast is a courier, freight and delivery service provider that specializes in fast and reliable delivery of packages, documents and pallets locally across the country and internationally. We offer a range of delivery options to suit your needs, including standard and express delivery, and provide tracking information on shipments.

You can use Zendfast to send a wide variety of items, including documents, parcels,
packages, pallets and even fragile or high-value items. However, there are certain
items that we are not able to transport due to safety or legal restrictions. For more
information on our prohibited items list, please see our terms and conditions.

We understand that timely delivery is important to our customers, which is why we
offer a range of delivery options to suit your needs. Our standard next delivery
service usually takes 1-2 business days, but we also offer express delivery for urgent
shipments that need to be delivered on the same day. We also provide on demand
courier services for immediate delivery. Timed and scheduled deliveries can also be
arranged. Please note that delivery times may vary depending on the destination
and the level of service you require.

We provide real-time tracking information for all shipments, so you can keep track
of your package every step of the way. Simply enter your tracking number on our
website to get the latest updates on your shipment's status. You can also opt-in to
receive email or text notifications for important updates on your shipment. We also,
encourage you to keep in touch with your account manager or operations at
operations@zendast.com for in person updates on your deliveries.

We provide courier, freight and delivery services in Dublin, throughout the country,
and Internationally with a focus on fast and reliable delivery to major cities and
metropolitan areas. However, there may be certain areas where our services are
negatively impacted due to logistical or safety reasons. For more information on our
coverage area, please contact our customer support team on
operations@zendfast.com or fill in contact form here.

The cost of our courier, freight and delivery services varies depending on a number
of factors, including the size and weight of your shipment, the distance it needs to
travel, and the level of service you require. Also, how often you use our services and
volumes. We offer competitive pricing and transparent pricing, so you can be sure
that you are getting a fair and reasonable price for your shipment. For more
information on our pricing, please fill in contact form here or contact our sales team.
sales@zendfast.com

Placing an order with Zendfast is easy and convenient. Simply visit our website and
sign up here or if you already have an account please log in here or. You can contact
our sales department at sales@zendfast.com or our operations at operations@zendfast.com or by phone on 00353 1 5543939 or fill in a contact form
here and we will be in touch with you asap.

We accept a range of payment methods, including credit cards, debit cards, and
online payment. You can choose the payment method that is most convenient for
you when placing your order. We also offer payment terms to certain customers
who have an ongoing need for our courier services.

We take every precaution to ensure that your shipments arrive safely and in good
condition. However, in the unlikely event that your shipment is lost or damaged
during transit, we offer Irish International Freight Association (IIFA) Standard
Trading Conditions and Warehousing Conditions 2018 Edition IIFA 2018. Please see
T&C’s on our website here or contact our customer support team on 00353 1
5543939 or email operations@zendfast.com

We are committed to providing our customers with the best possible service, which
is why we offer a range of contact options for your convenience. You can reach us by
phone, email, or live chat, and our customer support team is available 24/7 to assist
you with any questions or concerns you may have. You can also visit our contact us
page here or email operations@zendfast.com or call 01 5543939

Yes, you can schedule a pickup for your shipment with Zendfast. Simply specify the
pickup address and time when placing your order, and our courier will pick up your
package from your doorstep or office. This is a convenient option for businesses or
individuals who do not have the time or resources to drop off their packages at a
Zendfast location.

Yes, we offer a range of special services and features to enhance your shipping
experience. For example, we offer same-day delivery for urgent shipments, as well
as after-hours and weekend delivery for businesses or individuals who need flexible
delivery options. We also offer bulk shipping discounts for businesses that regularly
ship large volumes of packages. We offer chilled delivery, man with a van services,
tail lift van services and lots more. Please get in touch with sales@zendfast.com

Becoming a Zendfast customer is easy and straightforward. Simply visit our website
or download our mobile app to create an account, and start placing orders right
away. You can also contact our sales team to discuss your shipping needs and
explore how Zendfast can help you streamline your shipping process.

At Zendfast, we are committed to minimizing our impact on the environment and
promoting sustainable practices in the shipping industry. We use eco-friendly
packaging materials whenever possible, and our fleet of vehicles is optimized for fuel
efficiency and emissions reduction. We also partner with organizations that share
our commitment to sustainability and social responsibility, such as local charities
and environmental groups.

We always appreciate feedback from our customers, as it helps us improve our
services and better meet your needs. You can leave a review or feedback for

Zendfast by visiting our website or social media pages, or by using our Google review
link. You can also contact our customer support team directly to share your thoughts
or suggestions.