Zendfast “Customer Care” It’s a way of life.
At Zendfast we believe you can never beat the customer! Logistics companies must adapt to changing customer demands in both B2C and B2B (and even C2C) markets; home deliveries, same-day deliveries, time windows, delayed deliveries, alternative locations, unmanned pack-station at offices, neighbourhood stores and in public transport stations, customer-centric return processes for products and packaging and just-in-time deliveries to service-engineers and building sites. You name it; we get more and more demands from customers.
Our customers want better, real-time and predictive information about the actual delivery; ‘your parcel is arriving now’.