Zendfast “Customer Care” It’s a way of life.
At our customer service desk at Zendfast we believe you can never beat the customer! Logistics companies must adapt to changing customer demands in both B2C and B2B (and even C2C) markets; home deliveries, same-day deliveries, time windows, delayed deliveries, alternative locations, unmanned pack-station at offices, neighbourhood stores and in public transport stations, customer-centric return processes for products and packaging and just-in-time deliveries to service-engineers and building sites. You name it; we get more and more demands from customers.
Our customers want better, real-time and predictive information about the actual delivery; ‘your parcel is arriving now’.